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Refund Policy

How refunds work at I'm Sorry I Lied for declined photos, results that don't look like you and credit packs.
Oct 22, 2026

Last updated: October 22, 2026

This policy explains when you can get a refund from I'm Sorry I Lied (imsorryilied.com). It is part of our Terms of Service.

Declined photos and failed sets

  • Each set is made by two different AI image models. If one of them declines your photo, you still get the version from the other model.
  • If no image comes back at all, the credits for that set are refunded to your account automatically. You do not need to contact us.

If it doesn't look like you

AI results can miss. If a set doesn't look like you (or your child), or you're not happy with it, you can ask for a full refund within 7 days of purchase.

Credit packs

  • I'm Sorry I Lied sells one-time credit packs only. There is no subscription and nothing renews.
  • Credit packs never expire.

How to request a refund

Email support@imsorryilied.com from the email address on your account and include the date of the purchase. Approved refunds go back to your original payment method through Stripe; it usually takes 5–10 business days to appear, depending on your bank. When a purchase is fully refunded, any credits left from that purchase are removed from your account.

If you think a set went wrong, email us and we will take a look. Please contact us before opening a dispute with your bank.

Contact

I'm Sorry I Lied (imsorryilied.com)

Email: support@imsorryilied.com